SX Pro – Shipping Information
UK Mainland
All UK mainland orders over £99 qualify for FREE standard shipping (1-3 working days)
We also offer a range of chargeable express shipping options for next working day, pre 12pm, pre 10.30am, Saturday deliveries and deliveries on a specific date.
For next day delivery you must order before 3.30pm
Our main UK courier is DPD
UK Non Mainland
Locations not considered Mainland UK are not eligible for free shipping.
These include (but are not limited to) Isle of Man, Isle of Wight, Isles of Scilly, Jersey, Guernsey, Northern Ireland, Orkney, Scottish Highlands and Shetland.
Shipping costs for these ares will be calculated at checkout.
Click & Collect NEW
Orders for IN STOCK items qualify for FREE click and collect from out Letchworth Office/Warehouse.
When collecting you MUST bring photo ID and your order confirmation.
Our address is :
5 Focal Point, Lacerta Court, Letchworth, Herts SG6 1FJ (UK)
Export / International
Delivery charges will be calculated at checkout.
All orders that are in stock we aim to dispatch from our warehouse within 48 hours.
We ship all orders outside of the UK, NI, Isle of Man, Channel Islands via Fedex.
All prices and delivery charges are exclusive of VAT for export. The customer is responsible to pay for any additional duties and charges.
Large Items / Freight
For larger items and freight, delivery charges will be calculated at the checkout, but these may not be the final delivery amount as additional shipping charges may apply at time of shipping. If there are additional charges we will contact you prior to shipping.
The couriers we use for large/freight items may vary dependent on size, weight and destination of the consignment.
Shipping Terms & Conditions
On products showing “In Stock”, you can order up to 3.30pm for delivery the next working day, unless you order on a Sunday when we are closed; the product would therefore ship on a Monday for delivery on Tuesday. Products that are eligible for next working day shipping will have this info on their product page. All other products are subject to a few days turnaround depending on availability. More boutique items are generally special order and can take 2 weeks or more depending on lead time from the manufacturer. Please get in touch if you need an item quickly, and we will do our best to source it for you as soon as possible.
Please note, any specific timescales quoted here, on the website or by a member of our staff are estimates only. SX Pro shall not be deemed to be in breach of contract or have any liability to the customer (whether in contract, tort, negligence or otherwise and howsoever arising) for any failure to fulfil any delivery and/or collection within any specified timescales.
Our main UK courier is DPD, although sometimes we may use other courier services, including DPD Local and UPS.
When we ship with DPD, you will receive a 1-hour delivery window of when your delivery will arrive.
